Mitchell County Hospital District (“MCHD”) is notifying individuals of a data security incident that may have impacted their personal information. MCHD takes the privacy and security of all information seriously and apologizes for any concern or inconvenience this incident may cause.
What Happened?
On March 6, 2026, MCHD identified suspicious activity within its network. MCHD immediately implemented its incident response protocols, took its network offline, and engaged external cybersecurity experts to conduct an investigation to determine what occurred and whether any data may have been impacted. On March 26, 2026, this investigation determined that an unauthorized individual gained access to some MCHD systems which stored files that potentially contained personal information. MCHD conducted a review of these files to determine what data was impacted by this incident and to whom it belonged. This review was completed on August 12, 2026.
What is MCHD Doing?
MCHD has taken steps to prevent a similar incident from happening in the future. Since the incident, MCHD deployed enhanced endpoint monitoring software which is being monitored 24/7 by a third-party vendor for malicious activity, changed passwords, and implemented additional security controls. MCHD also notified law enforcement. MCHD has no evidence that any files potentially impacted by this incident have been misused and MCHD is posting this notice out of an abundance of caution.
Letters were mailed to potentially impacted individuals for whom MCHD had addresses for. These letters contain more information about the incident, complimentary credit monitoring and identity theft protection services, and steps individuals can take to protect themselves.
What You Can Do:
Individuals should review credit reports, bank account and other financial statements, and immediately contact their financial institution if they identify suspicious activity. MCHD encourages you to remain vigilant against incidents of identity theft by reviewing bank accounts, explanations of benefits (EOBs), and other financial statements. You can also visit the Federal Trade Commission’s website for more information on protecting your identity at consumer.ftc.gov/identity-theft-and-online-security.
For More Information:
Individuals should contact 1-866-200-0955 Monday through Friday 8 am to 8 pm Eastern Time with any questions. Protecting the privacy and security of all information within MCHD’s control is of the utmost importance to MCHD, and we sincerely apologize for any concern this incident may cause.
